Credit top-ups and overage
When your monthly allowance isn't enough, the four top-up packs let you keep going without changing plans. Pricing and how to choose.
Updated 2 Jun 2026
Clment is billed on credit consumption. Your plan includes a monthly allowance; if you exceed it, you have two choices:
- Upgrade the plan — gets you a higher monthly allowance from next billing cycle.
- Buy a credit pack — immediate one-time credits to bridge a busy month.
This page is about the second one.
The four packs
| Pack | Credits | Roughly equivalent to | Effective per-credit |
|---|---|---|---|
| Top-up | 25 | A small project: 20 reviews + 4 redlines | Highest |
| Refill | 100 | A typical month for a small legal team | – |
| Bulk | 500 | A busy quarter or migration project | – |
| Mega | 2000 | End-of-year spike or annual deal review | Lowest |
Larger packs have a lower effective per-credit rate. Exact pricing is on the pricing page and depends on your billing currency.
How they’re used
Top-up credits are consumed only after your monthly allowance is exhausted. So buying a pack doesn’t waste your included credits — it’s strictly additional.
Top-up credits stay in your balance for 2 years from purchase. Monthly allowance credits expire at the end of their rollover period (the month after they were granted).
The two pools are tracked separately under Settings → Subscription & Billing → Usage. You can see exactly how much of each is left, plus the expiry date of any top-up credits in your balance.
Which pack to buy
A rough heuristic:
- Up to 30 credits short this month → Top-up (25 credits). Cheapest if you’ll genuinely use it all.
- 30–100 credits short → Refill (100 credits). Likely you’ll have some left over for next month’s overage.
- Big project, lots of reviews / redlines / Q&A → Bulk (500 credits). Useful for migrations or onboarding a back catalogue.
- End-of-year crunch, annual deal review, or post-funding due-diligence prep → Mega (2000 credits). Highest effective discount.
When in doubt, buy small and repeat — top-ups don’t expire so there’s no rush to buy more than you need.
How to buy
Settings → Subscription & Billing → Buy credits. Pick a pack, pay via card. Credits hit your balance immediately (usually within seconds).
Receipts are emailed and also available under Settings → Subscription & Billing → History.
What happens when you run out completely
If your monthly allowance + any top-up balance hits zero AND you try to do a credit-metered action:
- Free actions still work — viewing, downloading, search, manual classification.
- Credit-metered actions (new reviews, new redlines, portfolio Q&A) return an error: “Insufficient credits. Buy a top-up or wait until
.” - You can still buy top-ups; once they land, action proceeds immediately.
We don’t auto-debit — running out is a hard stop, not a surprise charge.
Annual billing
Paying annually rather than monthly gets you 2 months free — you’re billed for 10 months and get the full 12. Same offer in every currency. Annual billing also extends the credit-rollover window: instead of next month, unused monthly credits roll forward to the same period next year.
Switch to annual billing under Settings → Subscription & Billing → Plan → Switch to annual. The next renewal is billed as one annual charge.
Refunds
Top-up packs aren’t refundable once activated (they’re effectively pre-paid services that go into your balance immediately). If you bought a pack in error, contact [email protected] within 24 hours — we’ll reverse it case-by-case.